Customers in the European Union have the right to withdraw from the purchase of an item within 7 working days of the day after the date the item is delivered.
If you are with a refund within this 7 day period, please return the item to us at this address, along with your name and address and we will notify you by email about your refund.
You can expect to get a refund for purchase within three weeks of our receiving your returned item.
Items returned between 7 and 30-days after delivery, where there has been no error on our part, on a discretionary basis we will endeavor to refund your money, minus the cost of postage.
If you have purchased a Mogzilla product from a third party - please claim your refund from them.
Our refunds policy does not affect your statutory rights.
In general, any information you provide us with will only be used by Mogzilla and it will never be given to anyone else without your consent. The exception to this is unless we are obliged or permitted by law to disclose it.
Are you under 16?
Hey you! If you’re aged 16 or under, we need you to get your parent or guardian's permission before you provide any personal information to the Mogzilla or Spartapuss websites. If you don’t have their consent, we’re sorry but you are not allowed to provide us with any of your personal information.
On occasions Mogzilla will pass your information on for the purposes of running competitions. For example we would pass your address on to another company so that they could send you your competition prize. We will hold personal information you provide to contact you if you are a winner. We will not use your personal information for any other purpose than stated when it was obtained.